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Shari Robbins

Part-Time Lecturer


Mailing Address

Northeastern University
ATTN: Shari Robbins, 301 ME
360 Huntington Avenue
Boston, MA 02115

Research Interests

  • Organizational behavior


  • MA in sociology, Boston College
  • BS in psychology, George Washington University


As vice president at Applied Management Systems in Burlington, Shari Robbins has spent 20 years assisting clients achieve their health care operational goals via process improvement initiatives. Robbins has performed studies in virtually every hospital department, with a focus on physician practices/ambulatory clinics, emergency department, and health information management. Her technical contribution includes management span of control, labor productivity assessments, workflow analyses, and comprehensive project management support.

The crux of any project is having a plan. Using her prior project work as real-life examples, Robbins runs project management seminars for both state and national healthcare societies, as well as on-site seminars to meet her client’s needs.

To fulfill her love of teaching, Robbins works as a professor in Northeastern University’s graduate health informatics program. Robbins most recent published article by the Journal of Healthcare Management, entitled “Portion Control Opportunities: Real Time Gains in Hospital Patient Throughput,” discusses strategies that focus on how to break down a large project into manageable “bite size pieces” in order to make the often overwhelming big picture attainable.

Robbins is a member of the American College of Healthcare Executives and a senior member of the Health Information Management Systems Society.

Where did you grow up or spend your most defining years?

I grew up in Marblehead, MA, and the ocean is home for me.

What are the specifics of your educational background?

I graduated from George Washington University with a BS in psychology and received my MS in sociology from Boston College.

What are your research interests?

My research focuses on human behavior and the interpersonal impact of our relationships, both personally and professionally. We often have two “selves”: the one we know and one that is hidden/have yet to discover. I am driven by continuing to uncover this in myself and assisting others to recognize their strengths and opportunities for growth.

What courses/subjects do you teach?

  • Organizational Behavior
  • Workflow Design
  • Change Management

What do you enjoy most about what you teach?

Each year, I am always impressed with the caliber of students who enter my classroom; from full time students to physicians, the myriad of backgrounds and ideas leads to thought provoking discussion.