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Jon Frederick

Director - Information Technology

Jonathan Frederick


Office Location

440 Huntington Avenue
313 West Village H
Boston, MA 02115

Mailing Address

Northeastern University
ATTN: Jon Frederick, 313 WVH
360 Huntington Avenue
Boston, MA 02115


  • MS in Engineering Management, Tufts University Gordon Institute
  • MS in Computer Information Systems, Boston University
  • BS in Information Sciences and Technology, Pennsylvania State University


Jon Frederick is the director of IT at the Khoury College of Computer Sciences Systems Group. Prior to Northeastern, Frederick worked in the CS & ECE Systems Group at Tufts University.

About Jon

Where did you grow up?

I grew up Bowers, a small town in eastern Pennsylvania with a population of roughly 320 that I would be willing to bet you have never heard of!

What are the specifics of your educational and professional background?

I only applied to one university for my undergraduate education — Penn State. This was for two reasons:

1) I love Penn State!

2) I continued my cycling career by living in the Lehigh Valley, and training and racing at Lehigh Valley Velodrome. This allowed me to continue my training while attending Penn State and participating in collegiate national track cycling events with the Penn State cycling team.

I started my first position at Arrow International, a medical device manufacturing company based in Reading, Pennsylvania. While working at Arrow, I was given the opportunity to move to the Boston area to act as the sole IT provider for the cardiac care division research and development group based in the Everett satellite office. In this role, I provided systems administration and support to the software engineering, mechanical engineering, manufacturing, and field service groups dedicated to delivering intra-aortic balloon catheters to Arrow’s customers. While at Arrow, I started taking courses at Boston University to obtain my master’s in computer information science. I studied a range of topics including but not limited to information systems analysis/design, digital forensics, cryptography, network design and implementation, and object-oriented programming.

As I came closer to completing my master’s degree, I decided to seek opportunities in the higher education industry, which led me to the systems administrator position for the electrical & computer engineering and computer science departments at Tufts University. In this role, I was given the opportunity to work directly with students, faculty, and administration while providing a range of applications and services to the user community. My primary focus was managing the entire Windows, VMware, and OS X environments for the departments, among many other things.

As my role as systems administrator at Tufts evolved, I recognized and appreciated new challenges in leadership and management. I became motivated to expand and improve on this skill set and started my second master’s degree in engineering management (MSEM) at the Tufts University Gordon Institute. In this program, I was able to grow my leadership and management skills through courses in leadership development, project management, process improvement, product design and development, and sustainability, to name a few.

Upon completion of my MSEM at Tufts, I sought a new role that would hold more focus on leadership and management, which led me to my current position as the director of IT for the Systems Group at the Khoury College of Computer Sciences.

What are the key aspects of your role at Northeastern? What do you enjoy most about what you do?

As the director of IT, I manage the Khoury College of Computer Sciences Systems Group — a team of five individuals that take great pride in creating and administering the state-of-the-art computing and networking infrastructure crucial to our college’s success. Khoury’s infrastructure supports a 2300+ user population, including faculty, staff and students. Our computing environment is optimized for the teaching and research needs of the college, and, as a result, we run many of our own core services. I thoroughly enjoy the evolving challenges presented to my team by faculty and students. We have the opportunity to work directly with the Khoury College community as we address challenges both big and small on a daily basis.

What’s the most compelling thing to you about the work that goes on at Khoury College of Computer Sciences?

The progression of system administration and the IT industry is directly tied to success of colleges like Khoury. The research and learning happening today eventually ends up in the products and services that my team investigates, implements, and maintains on a daily basis.