ATTN: Rebecca McKay, 202 WVH
360 Huntington Avenue
Boston, MA 02115-5000
- Healthcare payer and provider systems
- MS in International Management, University of Denver
- BBA, Stephen F. Austin State University
Becca McKay is a part-time lecturer at Northeastern University. She has more than 20 years of experience in healthcare payer and provider software implementation, data analytics, business intelligence, clinical data improvement, business process improvement, business analysis, and custom development.
McKay has helped a variety of clients significantly advance their business operations by utilizing a pragmatic, people-focused, workflow approach to business process improvement. Her portfolio of work includes large-scale program leadership, subject matter expertise in requirements analysis, systems implementations, claims processing, case management, provider/member data processing, provider/member portals, population health, CDI deployment, and provider engagement.
She spent several years leading large and small claims processing and case management software system implementations within the payer space, including commercial, Medicaid, and Medicare populations. McKay most recently worked with a variety of provider software organizations to optimize CDI value delivery to physicians and hospitals.
Where did you grow up?
I grew up on a pig farm in Nebraska, before spending middle school in Los Angeles and high school in Texas.
What are the specifics of your educational background?
I earned my bachelor’s degree in business administration from Stephen F. Austin State University in Nacogdoches, Texas. It was an accredited business school, the right distance from home, and beautiful.
I attended the master’s program at University of Denver as it was one of the few programs in the country at the time that offered an international MBA. My master plan was to own an import/export company, but instead I have spent my career creating and implementing software in the healthcare industry.
What are your research interests?
Healthcare, consulting, software development and implementation, healthcare IT, and product management.
What courses do you teach?
HINF 5015 — American Healthcare System.
What do you enjoy most or find most rewarding about what you teach?
I absolutely love teaching. The U.S. healthcare system is not the most straightforward, and I thoroughly enjoy discussing areas filled with complexity until they are clear and simple. Students have wonderful ideas regarding how to improve a system that is not consistently working for all parties..